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Troubleshooting Computer Network

Troubleshooting a computer network is a most important job of a network administrator and being network administrator if you are not ready for any kind of troubleshooting problems, then not only you but your organization can get serious problems such as employees’ work can be delayed if their problem is not solved urgently. You may need to troubleshoot wireless router, Pix Firewall, gateway router or software, server applications, network traffic, VOIP Router, IP addresses, DSL modem, Switch/Hub, Access points, PCMCIA cards, port monitoring, server monitoring, system monitoring, user monitoring, website monitoring, email monitoring, hardware monitoring and LAN/WAN connectivity problems. 

It also depends on the nature of the problem but if you are equipped with the right tools, you can troubleshoot the problem within no time.

Today there are different kinds of software available for monitoring, managing and troubleshooting the computer network problems. The more big the network the more administrative efforts are required to manage and troubleshoot it. The main threats are viruses, hacking, spy ware, accidental data loss and unauthorized access. You have to be very up to date with the robust security, monitoring, data recovery and troubleshooting tools.


A dangerous virus can destroy your all computer network if you don’t have installed a up-to-dated antivirus program on your sever and all the client computers. You should have good experience in handling network troubleshooting problems. After you successfully solve a problem keep a record of the solution so that if you next time face this problem again, you can solve it within no time. The packet analysis and sniffing tools capture the traffic and analyze it.


Packet analyzers use the protocols such as TCP/IP, HTTPS, SMTP, UDP, HTTP, TELNET POP3, and FTP to analyze and monitor the traffic. Some tools such as NetInfo quickly verify the network connectivity based on the IP address of the other computer and also displays the information of the users that are logged on to the different servers. This tool also scan the host names based on the IP address the report the state of each IP address. In this way you can identify the IP address where the problem exists.

Another tools Accurate Network Monitor, monitor the IP traffic and capture the specific data for analysis. Some good inventory tools allow you to gather all the information from the client computers such as their MAC address, IP address, operating system, browser, antivirus status, virus alerts, configuration settings, installed software and hardware and other important information.

These good handy tools save your time and administrative efforts to identify the problems in each computer by personally going to every computer and identifying the problem. Some network software applications require you to install the client side component of the applications on the client computers. You can administer, identify, monitor and control all the activities on the client computers by sitting on your server.

Based on the architecture and requirements of your computer network you should have a good troubleshooting and monitoring software in your software inventory. Some of the important software for the network administrators are NetInfo, NetGong, BoingoWireless, Wireless Snif, Homenet Manager, E-Surveiller, Gateway IP monitor light, LinkFerret Network monitor.





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